[rt-users] unowned tickets not showing?

[Jok Thuau]

From: Xavier Reigner <xavier.reigner at sensile.com<mailto:xavier.reigner at sensile.com>>

It's seems to be related to the following :

Thank you! That has helped tremendously!

Thanks,
Jok

http://bestpractical.com/rt/docs/latest/RT_Config.html#UseSQLForACLChecks

It's going to be defaulted on for 4.2, and while it does perform weirdly
in some rights configurations, it's almost certainly the fix you're
looking for.