[rt-users] [4.0.7][Debian]Quick search in homepage doesn't show ticket amount

Chrilly Cheng chrilde at gmail.com
Thu Aug 8 01:56:09 EDT 2013

Thanks a lot, Kevin. This issue is fixed according to your solution.
And I've noticed that warning info and fixed it also. Sincere thanks for
your help.


On Thu, Aug 8, 2013 at 1:55 AM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Wed, Aug 07, 2013 at 01:20:35PM +0800, Chrilly Cheng wrote:
> >    Thanks for your reply. I've test my custom lifecycle in RT web ui, it
> works fine.
> >    For your concern, i paste my lifecycle code at below, please help to
> check it, thanks a lot!
> Thanks for sending along the LifeCycle config.  It points out a
> regression introduced in 4.0.13.  We've merged a fix for it and you
> can grab the commit from here and apply it:
> details
> https://github.com/bestpractical/rt/commit/5a5579867ae459ce3c55571450a501220ba9b3a8
> You can
> wget
> https://github.com/bestpractical/rt/commit/5a5579867ae459ce3c55571450a501220ba9b3a8.patch
> cd /opt/rt4
> patch -p1 < 5a5579867ae459ce3c55571450a501220ba9b3a8.patch
> when 4.0.18 ships, it'll have a fix for it.
> Also, you should fix the warnings that RT logs when starting up about
> errors in your lifecycle.
> [warning]: Nonexistant status closed,rejected in right transition in
> crmcase lifecycle
> [warning]: Nonexistant status inprogess in action in crmcase lifecycle
> -kevin

*It's not where you start -- it's where you finish that count.*
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130808/2d63c6e8/attachment.htm>

More information about the rt-users mailing list