[rt-users] [4.0.7][Debian]Quick search in homepage doesn't show ticket amount

[Chrilly Cheng]

Thanks a lot, Kevin. This issue is fixed according to your solution.
And I've noticed that warning info and fixed it also. Sincere thanks for
your help.

Br
Vodar

On Thu, Aug 8, 2013 at 1:55 AM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Wed, Aug 07, 2013 at 01:20:35PM +0800, Chrilly Cheng wrote:
> >    Thanks for your reply. I've test my custom lifecycle in RT web ui, it
> works fine.
> >    For your concern, i paste my lifecycle code at below, please help to
> check it, thanks a lot!
>
> Thanks for sending along the LifeCycle config.  It points out a
> regression introduced in 4.0.13.  We've merged a fix for it and you
> can grab the commit from here and apply it:
>
> details
>
> https://github.com/bestpractical/rt/commit/5a5579867ae459ce3c55571450a501220ba9b3a8
>
> You can
> wget
>
> https://github.com/bestpractical/rt/commit/5a5579867ae459ce3c55571450a501220ba9b3a8.patch
> cd /opt/rt4
> patch -p1 < 5a5579867ae459ce3c55571450a501220ba9b3a8.patch
>
> when 4.0.18 ships, it'll have a fix for it.
>
> Also, you should fix the warnings that RT logs when starting up about
> errors in your lifecycle.
>
> [warning]: Nonexistant status closed,rejected in right transition in
> crmcase lifecycle
> [warning]: Nonexistant status inprogess in action in crmcase lifecycle
>
> -kevin
>



-- 
*Br*
*Vodar*
*It's not where you start -- it's where you finish that count.*
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