[rt-users] Installing RT with Oracle 11g: ERROR: as user 'rt': ORA-01017

Joop jvdwege at xs4all.nl
Sat Dec 14 02:26:15 EST 2013


Support wrote:
>
>  
>
> [root at toldav:rt-4.2.1]# make initialize-database
>
> /usr/bin/perl -I/opt/rt4/local/lib -I/opt/rt4/lib 
> sbin/rt-setup-database --action init --prompt-for-dba-password
>
> In order to create or update your RT database, this script needs to 
> connect to your  Oracle instance on IP Adddress (port '1530') as rt
>
> Please specify that user's database password below. If the user has no 
> database
>
> password, just press return.
>
>  
>
> Password:
>
> Working with:
>
> Type:   Oracle
>
> Host:   IP address ( Also I have try with localhost, fqdn and no host 
> and it did not work)
>
> Port:   1530
>
> Name:   rt
>
> User:   rt
>
> DBA:    rt
>
> Failed to connect to dbi:Oracle:sid=rt;host=IP Address;port=1530 as 
> user 'rt': ORA-01017: invalid username/password; logon denied (DBD 
> ERROR: OCISessionBeg
>

 From this I suspect that RT wants the system account and pw to create 
the rt user.
Could you try and see if that works?

Joop

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