[rt-users] Notify Requestor of Queue change
globo
michael.obrien at globoforce.com
Mon Feb 4 05:36:23 EST 2013
Hi,
I am trying to get a script to notify the requester when there ticket gets
moved to another queue.
Does anyone know how to do this ?
I have setup the following script setup but it does not work
Condition : On queue change
Action : Auto reply to requestors
Template : My own
Stage : Transaction create
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