[rt-users] ticket content not displaying via RT's web 'Search' but shows up with sphinx's 'search' binary

Subin subin at opensourcesolutions.co.in
Tue Feb 5 04:50:29 EST 2013

This issue now seems to be with only 'updated' and 'newly' tickets. The 
string which I create by replying to tickets are not being returned via RT's
web search. But are being returned when searched from command line using
sphinx's 'search' binary.

> After successfully setting up RT with sphinx I'm trying to search for 
> a string
> in a ticket's 'content'. When I enter the string into 'Search' box of 
> RT it
> returns no result even when I'm using fulltext:<search-string> format 
> of search.
> When the same is searched with Sphinx's 'search' binary, the results 
> are coming
> up fine. Is RT not communicating with Sphinx over here?

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