[rt-users] Global settings for portals on RT at a Glance

Raymond Corbett Raymond.Corbett at arcproductions.com
Thu Feb 21 12:14:11 EST 2013

No problem setting the global look of RT at a Glance for all users.

My question.  How can one globally change the Display Columns in the portal   Newest Unowned Tickets?

By default the columns are  id, subject, queue, satus, created relative, take

I would like to add the column for 'Created by' which I can do easily enough, but have that a global change that all users inherit on login.


Ray Corbett  Technology Projects Manager

p: 416.682.5200 x5232  | f: 416.682.5209
Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4

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