[rt-users] Changing Default Values in RT

[Raymond Corbett]

Is there a file that one can edit the changes/sets the default values in RT.

The field we specifically want to change are right now is:

Quick Ticket Creation     Owner defaults to  'Me'    We would like the default to be  'Nobody'

[ARC]<http://www.arcproductions.com/>

Ray Corbett  Technology Projects Manager

p: 416.682.5200 x5232  | f: 416.682.5209
Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4
www.arcproductions.com<http://www.arcproductions.com>



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