[rt-users] Creating ticket dependent on browser !

[Kevin Falcone]

On Wed, Jan 16, 2013 at 11:47:44PM +0400, Ruslan Zakirov wrote:
> Rich Text Editor that is shipped with RT 3.8 doesn't work with FF 18.
> Try to google archives. I think we have a fix, but can not find it and
> don't have time to dig more :)

Ruz - Assuming you're thinking of this
https://github.com/bestpractical/rt/commit/08ae31080d1ddf95b30a73e6ec8af909a68f4030
That was in 3.8.10.

For the original author:

> > Using RT 3.8.10 on Solaris with Authentication against Microsoft Active
> > Directory, I’ve encountered an odd behaviour.
> >
> > When I try to create the ticket with my account (which BTW is RT superuser)
> > with Internet Explorer 8, it works.
> >
> > With the *same* user under Firefox (18.0), it doesn’t work, the queue is
> > simply not displayed in the scrollable menu when you want to choose the
> > destination queue !

How are you doing the auth?  mod_auth_kerb?  RT-Authen-ExternalAuth?
Please note that on 3.8 we cached queues aggressively, so if you are
picking up an existing session on FF you'd get a stale queue list.

-kevin
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