[rt-users] rt-4.0.8 - Custom Field Values Sources will not change once selected

Jim Lesinski jim.lesinski at gmail.com
Thu Jan 17 19:17:21 EST 2013


Thanks - That looks like the issue I am seeing too.


On Thu, Jan 17, 2013 at 5:45 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Thu, Jan 17, 2013 at 05:11:14PM -0500, Jim Lesinski wrote:
> >    I made a custom field values source to look up data directly from the
> database. My code is
> >    working well, however, once I select my custom code in the custom
> field settings under "Field
> >    values source:" and save my selection, I can then no longer edit the
> drop down value to select
> >    "Provide a list of values below" again. It seems that when clicking
> "Save Changes", it simply
> >    doesn't save the changes to the Field values source field.
>
> >    I looked at the customfields table in the database, and sure enough
> even after changing the
> >    settings the valuesclass field still contained
> RT::CustomFieldValues::Groups. I removed this
> >    value directly from the DB and the field then reverted back to
> "Provide a list of values
> >    below".
> >    Can anyone else confirm this issue? If so I can open a bug.
>
> As far as I know, this is a known bug.  The proposed patch has some
> flaws though.
> http://issues.bestpractical.com/Ticket/Display.html?id=18274
>
> -kevin
>
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