[rt-users] Ignoring out of office emails

[Thomas Sibley]

On 01/15/2013 03:26 PM, Brent Wiese wrote:
> I have a powershell script that emails users (using the System.Net.Mail
> class) and the “From” address is set to our RT system, making it easier
> for users to get help if needed.
> 
> The problem is, people’s out-of-office responses are opening tickets.
> 
> I added the “Precendence: bulk” header after checking through the RT
> lists as it looks like (at least in rt 3.x) it would filter those emails
> out and not interact with tickets. But it’s not working.

Or perhaps you're just spelling the header wrong and Exchange would
otherwise respect it.  It's spelled "Precedence" not "Precendence".
This may be the most likely case.  :)