[rt-users] LDAPImport size limit woes

Thomas Sibley trs at bestpractical.com
Wed Jul 10 13:47:13 EDT 2013


On 07/10/2013 02:15 AM, Nathan Cutler wrote:
> [Wed Jul 10 09:10:42 2013] [error]: LDAP search failed Critical
> extension not available
> (/usr/lib/perl5/vendor_perl/5.16.2/RT/Extension/LDAPImport.pm:1237)
> LDAP search failed Critical extension not available

This is an error from your LDAP server saying that it doesn't support
paged results (i.e. the first 100, the second 100, etc).

What LDAP server are you running?  The paging extension is common in
most servers using the v3 LDAP spec.

> Could it be that the value of LDAPSizeLimit that I set in
> RT_SiteConfig.pm must match the server's actual limit exactly? (I was
> assuming it just had to be <= the server's actual limit.)

No, you assumed correctly.  It just must be <= the actual limit.




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