[rt-users] Migration Prep

[Paul O'Rorke]

Hi,

I've been putting off upgrading my RT 3.8.4 to current because I always 
got stuck.  Now I can't put it off any more.  I have read lost about 
upgrading but I don't want to upgrade the current server/installation, I 
want to move it to a brand new server and OS.

 From what I've read it seems that the best approach might be to:

 1. make a clone of the existing RT,
 2. upgrade it to 4.0.13
 3. do a mysqldump on the upgraded clone
 4. restore the dump on the new server.

It's the details of step 4 I'm concerned about.  If I set up the 
database on the new server and restore it from the dump do I then use 
make upgrade on the new server?  I don't understand what the right 
process would be to make sure the new server has mailgate, users etc and 
can accept the dump.

Do I configure the whole new RT instance as though it were a new install 
then try to migrate my data or should it be and 'upgrade' even though 
it's new?

I apologise if this is a dumb question or if it's covered somewhere in 
the docs - the whole task of upgrading from 3.8.4 has been overwhelming 
and I've been avoiding it.


-- 

*Paul O'Rorke*
Tracker Software Products
paul at tracker-software.com <mailto:paul.ororke at tracker-software.com>

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