[rt-users] (RT::Authen::ExternalAuth) "email exists" problem authenticating trough AD

Maximilien Drouet mdrouet at randco.fr
Tue Jul 30 09:23:13 EDT 2013


Hi,

Unfortunately same problem with this filter :(

Regarding the address I tried many times, even fresh install :(

Same problem.





On Mon, Jul 29, 2013 at 3:37 PM, Nathan Cutler <presnypreklad at gmail.com>wrote:

> > Any other idea ?
>
> Yes. As Kevin indicated, I would start with your 'attr_match_list'. On
> your testing/development RT instance, try running it with just:
>
> 'attr_match_list' => [ 'Name' ],
>
> and see if the user can log in. Tell us what happens.
>
> Also, judging from the "Couldn't create user myuser : Email address in
> use" error I would guess some other user has that email address. Try
> searching for users with that email address in RT and tell us what you
> find.
>
> Good luck.
>
> Nathan
>



-- 
Cordialement,

Maximilien DROUET
Consultant Systèmes & Réseaux
RANDCO, Cabinet de conseil en Réseau, Sécurité & Systèmes
19 Rue Pierre LESCOT
75001 Paris
Mob. 06.30.91.70.09
Fax. 01.72.74.44.01
http://www.randco.fr
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