[rt-users] (RT::Authen::ExternalAuth) "email exists" problem authenticating trough AD

[Maximilien Drouet]

Hello,


To be more specific, when i remove the user, at next login RT creates again
the user with the right values ( i.e. Name, ZIP code, etc. ) but fails at
authentication step.


Here are the debug logs for that specific scenario.

[Wed Jul 31 09:54:41 2013] [debug]: Loading new user ( myUser ) into
current session
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:287)

[Wed Jul 31 09:54:41 2013] [debug]: Password validation required for
service - Executing...
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:304)

[Wed Jul 31 09:54:41 2013] [debug]: Trying external auth service: My_LDAP
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:153)




Regards

On Tue, Jul 30, 2013 at 3:23 PM, Maximilien Drouet <mdrouet at randco.fr>wrote:

> Hi,
>
> Unfortunately same problem with this filter :(
>
> Regarding the address I tried many times, even fresh install :(
>
> Same problem.
>
>
>
>
>
> On Mon, Jul 29, 2013 at 3:37 PM, Nathan Cutler <presnypreklad at gmail.com>wrote:
>
>> > Any other idea ?
>>
>> Yes. As Kevin indicated, I would start with your 'attr_match_list'. On
>> your testing/development RT instance, try running it with just:
>>
>> 'attr_match_list' => [ 'Name' ],
>>
>> and see if the user can log in. Tell us what happens.
>>
>> Also, judging from the "Couldn't create user myuser : Email address in
>> use" error I would guess some other user has that email address. Try
>> searching for users with that email address in RT and tell us what you
>> find.
>>
>> Good luck.
>>
>> Nathan
>>
>
>
>
> --
> Cordialement,
>
> Maximilien
>



-- 
Maximilien
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