[rt-users] Cloning an existing ticket

Brent Wiese bwiese at ElementPS.com
Mon Jun 3 17:52:24 EDT 2013


I'm running RT 4.0.10.

I tried installing rt-extension-cloneticket-withdata. It looks like that hasn't been updated in a while - not since rt 4 anyways.

When I try cloning a ticket, I get:

RT: Not an ARRAY reference at /opt/rt4/local/plugins/RT-Extension-CloneTicket-WithData/html/Ticket/Clone/index.html line 183.#012#012Stack:#012  [/opt/rt4/local/plugins/RT-Extension-CloneTicket-WithData/html/Ticket/Clone/index.html:183]#012  [/opt/rt4/share/html/Ticket/autohandler:66]#012  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:634]#012  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]#012  [/opt/rt4/share/html/autohandler:53] (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)

Anyone have this running on RT 4? If not, any alternatives?

Thanks,
Brent
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