[rt-users] ISSUE with sending mails to CC while creating ticket.

Sandeep sandeep.nadkarni at gmail.com
Tue Jun 4 10:16:17 EDT 2013


I am using RT 4.0.8. + External Authentication. (AD integration).

When used selfservice portal and added a group id in cc, requester gets the
notification but members in group which part of cc do not receive any

i have tried  configuring

Set($ParseNewMessageForTicketCcs , 1);
Set($RTAddressRegexp , '^rt\@<domainname>$');

But no luck. is there something which I am missing. ?

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