[rt-users] suppressing "change of config option" warning

Riggle, Kevin kriggle at akamai.com
Tue Jun 4 19:33:56 EDT 2013

Sorry, to be clear -- I overrode the RT_Config option in the RT_SiteConfig
intentionally, and I don't want RTIR_Config to override it again, so it's
okay that RT is ignoring the latter change.

I tried putting a RTIR_SiteConfig.pm file in several prospective locations
(/opt/rtir3/etc, /opt/rtir3/local/plugins/RT-IR/etc, /opt/rtir3/local/etc)
in the hopes that that would get applied in the correct order.  None of
those appeared to work, and in the latter two cases RT told me that I
couldn't override an option in RT_Config and to use RT_SiteConfig instead.

- Kevin

On 2013-6-4 7:25 PM, "Riggle, Kevin" <kriggle at akamai.com> wrote:

>Hi all,
>When cron runs rt-email-dashboards, it tells me:
>Change of config option 'Active_MakeClicky' at
>/opt/rtir3/local/plugins/RT-IR/etc/RTIR_Config.pm line 497 has been
>ignored. It may be ok, but we want you to be aware. This option has been
>set earlier in /opt/rtir3/etc/RT_SiteConfig.pm line 65. at
>/opt/rtir3/sbin/../lib/RT/Config.pm line 1148.
>I overrode this option intentionally, and the hourly e-mails from cron are
>annoying.  Is there any way to tell RT I really meant to do this?
>- Kevin
>RT Training in Seattle, June 19-20: http://bestpractical.com/training

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