[rt-users] Notify all possible workers a ticket is available

[Cena, Stephen (ext. 300)]

I also came across this plug-in:

Notification Matrix -
https://github.com/bestpractical/rt-extension-notificationmatrix

It says it is for RT 3.8, so I'm not sure how well it will (if it even)
work with RT 4.0.13

Would that be something I could use?