[rt-users] REST vs GUI: huge performance diference

Ram ram0502 at gmail.com
Tue Jun 11 16:42:46 EDT 2013

Hey folks. I'm using rt 4.02 via REST and I noticed a surprising difference
in performance between using the RT web GUI where a certain query takes
less than one second and the RT command line where the same query takes
close to four seconds.

rt ls 'requestor=someuser at example.com'  (takes 3+ seconds)
rt web UI quick search for someuser at example.com (takes < 1 second)

That user has 133 tickets. If I do this for a user with 6 tickets then both
methods are essentially instant.

What's going on here?

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130611/c091085f/attachment.htm>

More information about the rt-users mailing list