[rt-users] Decrypting messages with GPG

[Ruslan Zakirov]

On Thu, Jun 13, 2013 at 2:30 AM, Oliver Day <oday at securingchange.org> wrote:

> I haven't found documentation that explains how to cache passwords that
> will allow mailgate to decrypt messages sent to RT. I've set the home
> directory to the default location and imported the appropriate keys. So I'm
> able to encrypt a message to a user and I'm able to decrypt that message
> and respond. But in the ticket itself the response I send back is displayed
> as "Message body not shown because it is not plain text." with a MIME type
> of "application/pgp-encrypted".
>
> I know about gpg-agent and I've even gone as far as launching gpg-agent as
> the user www-data (the user my webserver uses) but I'm unsure how to cache
> the keys into gpg-agent. Or is this approach completely wrong?
>

You don't need gpg decryption in UI unless you're using encrypt attachments
in DB option. Can you tell more about your problem? At least URL where you
see encrypted content.



>
> Oliver
>
> Details of RT Installation:
> version: 4.0.7
> OS: Debian Wheezy
> webserver: Apache2
>
>
>
> --
> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>



-- 
Best regards, Ruslan.
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