[rt-users] Some searches produce tickets with incorrect links

Kevin Falcone falcone at bestpractical.com
Fri Jun 14 11:51:59 EDT 2013


On Tue, Jun 11, 2013 at 10:33:22AM +0100, Gary Mason wrote:
> If I now slightly amend the search to the following criteria:
> 
> Queue = 'Abroad'
> AND (
>   Status = 'new'
>   OR Status =  'open')
> 
> then the results screen offers ticket results with an incorrect link
> :- https://rt4.mydomain.com/rt/Ticket/Display.html?id=324944

Are you actually building that search fresh or are you loading a saved
search?

Was your old RT located at mydomain.com/rt/ ?  There were bugs in
early 3.6 versions that hardcoded the WebPath rather than using
__WebPath__ and I bet you have older saved searches that are
triggering it.

-kevin
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