[rt-users] Action with CustomField on merge tickets

Pavel Gulchouck gul at gul.kiev.ua
Mon Jun 17 05:49:32 EDT 2013


If anybody merges tickets with CustomFields type "one value", then 
CF value of old (merged) ticket lost.
Is it possible to take some action with this value from scrip 
or scrip runs only when old CF value is already unavailable?

As I understand old ticket id is $self->TransactionObj->Ticket, 
but I cannot get its CF value. Please help.


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