[rt-users] Can Access To Links in Tickets be Restricted to Certain Users/Groups

Jason van Wyngaard jasonv at cillion.co.za
Fri Mar 8 08:09:09 EST 2013


Hi

We have a situation where users are linking tickets and articles
incorrectly. They use the 'Refers to' under links. We want to restrict that
to a user or group.

Is this possible? I haven't managed to find any permission related to that
aspect of the system.

Regards,

Jason van Wyngaard


Tel:       +27 11 616 8772

Fax:      +27 86 635 4334

Mobile: +27 82 373 2412



E-mail:  jasonv at cillion.co.za

Skype:  jvanwyngaard


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