[rt-users] Can Access To Links in Tickets be Restricted to Certain Users/Groups
Jason van Wyngaard
jasonv at cillion.co.za
Fri Mar 8 08:09:09 EST 2013
Hi
We have a situation where users are linking tickets and articles
incorrectly. They use the 'Refers to' under links. We want to restrict that
to a user or group.
Is this possible? I haven't managed to find any permission related to that
aspect of the system.
Regards,
Jason van Wyngaard
Tel: +27 11 616 8772
Fax: +27 86 635 4334
Mobile: +27 82 373 2412
E-mail: jasonv at cillion.co.za
Skype: jvanwyngaard
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