[rt-users] Can Access To Links in Tickets be Restricted to Certain Users/Groups

Kevin Falcone falcone at bestpractical.com
Mon Mar 11 14:02:07 EDT 2013


On Fri, Mar 08, 2013 at 03:09:09PM +0200, Jason van Wyngaard wrote:
>    We have a situation where users are linking tickets and articles incorrectly. They use the
>    'Refers to' under links. We want to restrict that to a user or group.
>    Is this possible? I haven't managed to find any permission related to that aspect of the
>    system.

There is no built-in ACL for RT to limit modification of Links once a
user has the ModifyTicket right.  You'd have to write code to hide the
editing of links and jumbo to do this and it would be messy.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130311/7d6aa29b/attachment.sig>


More information about the rt-users mailing list