[rt-users] Can Access To Links in Tickets be Restricted to Certain Users/Groups
Kevin Falcone
falcone at bestpractical.com
Mon Mar 11 14:02:07 EDT 2013
On Fri, Mar 08, 2013 at 03:09:09PM +0200, Jason van Wyngaard wrote:
> We have a situation where users are linking tickets and articles incorrectly. They use the
> 'Refers to' under links. We want to restrict that to a user or group.
> Is this possible? I haven't managed to find any permission related to that aspect of the
> system.
There is no built-in ACL for RT to limit modification of Links once a
user has the ModifyTicket right. You'd have to write code to hide the
editing of links and jumbo to do this and it would be messy.
-kevin
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