[rt-users] RT reports / statistics / charts

[Darin Perusich]

You can create a saved search which shows all tickets create within
say the last 7 days then create a dashboard to email the report to
whomever you'd like.

Search Criteria:
Queue = 'your_queue'
AND Create > '7 days ago'

--
Later,
Darin


On Mon, Mar 25, 2013 at 4:26 PM, Christine Spang
<christine.spang at oracle.com> wrote:
> What's the easiest way to generate some quick charts of e.g. tickets
> received per week? Do I need to write my own scripts? I'm using RT 4.
>
> Searching around, it seems like there's an idea that you can do some
> simple charts using dashboards, but it's not obvious to me from the UI
> how that works.
>
> thanks!
> Christine