[rt-users] Where are customfields stored

[Paul Tomblin]

On Tue, Mar 26, 2013 at 11:44 AM, Raymond Corbett <
Raymond.Corbett at arcproductions.com> wrote:

> Assuming I want to load a customfield, how would I identify it by name?
> For example the one I called “Dev Code”


If you want the value of a custom field in a ticket, the easiest way is
$ticket->FirstCustomFieldValue("Dev Code");

If you want to do something like write a query that takes into account the
value of a custom field, then you end up doing a join with
ObjectCustomFieldValues and CustomFields




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