[rt-users] Tie a custom field to a table

[Ruslan Zakirov]

On Wed, Mar 27, 2013 at 6:59 PM, Kevin Holleran
<holleran.kevin at gmail.com> wrote:
> I am still pretty new to RT & trying to figure out how to do things.  I want
> to have a custom field for requesting access.  I would like this to be a
> multi select field filled with options from a table.  I would like to have
> table that is essentially:
>
> System | ResponsibleParty
>
> where the responsible party is a group ID in RT.  I am writing a perl module
> to handle the scrip when a ticket is created that would create child tickets
> for each system & assign to the responsible party.
>
> Is this doable?  Can I create a custom field & have it populate options from
> a table?

http://bestpractical.com/rt/docs/latest/RT_Config.html#CustomFieldValuesSources

>
> Thanks.  I am not really sure where to look to start this.
>
> Kevin



-- 
Best regards, Ruslan.