[rt-users] Default queue and the correspondence address.

Alex Vandiver alexmv at bestpractical.com
Thu May 9 15:29:16 EDT 2013


On Thu, 2013-05-09 at 10:18 -0500, Russell Jones wrote:
> I have noticed that when sending a new email to my 
> CorrespondenceAddress, a new ticket is created in my "General" queue. I 
> now noticed that the DefaultQueue setting is not the reasoning for this 
> behavior according to the manual, and I am unable to find why this is 
> happening.

Look at your incoming mail aliases.  The --queue option to rt-mailgate
controls where tickets are created.
 - Alex




More information about the rt-users mailing list