[rt-users] Default queue and the correspondence address.
Alex Vandiver
alexmv at bestpractical.com
Thu May 9 15:29:16 EDT 2013
On Thu, 2013-05-09 at 10:18 -0500, Russell Jones wrote:
> I have noticed that when sending a new email to my
> CorrespondenceAddress, a new ticket is created in my "General" queue. I
> now noticed that the DefaultQueue setting is not the reasoning for this
> behavior according to the manual, and I am unable to find why this is
> happening.
Look at your incoming mail aliases. The --queue option to rt-mailgate
controls where tickets are created.
- Alex
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