[rt-users] Default queue and the correspondence address.

[Russell Jones]

Thanks Alex,

I did, I do not have a --queue defined for the correspondence alias, 
only "--action correspond", which is what raised this question of "Why 
is this working?" :-)


On 5/9/2013 2:29 PM, Alex Vandiver wrote:
> On Thu, 2013-05-09 at 10:18 -0500, Russell Jones wrote:
>> I have noticed that when sending a new email to my
>> CorrespondenceAddress, a new ticket is created in my "General" queue. I
>> now noticed that the DefaultQueue setting is not the reasoning for this
>> behavior according to the manual, and I am unable to find why this is
>> happening.
> Look at your incoming mail aliases.  The --queue option to rt-mailgate
> controls where tickets are created.
>   - Alex
>
>
>