[rt-users] Getting a clean ticket history

Asif Iqbal vadud3 at gmail.com
Wed May 22 13:54:27 EDT 2013


On Tue, May 14, 2013 at 3:25 PM, Brent Wiese <bwiese at elementps.com> wrote:

>  Is there a way to copy/paste, export, or some other means a ticket’s
> entire history?
>

$ /opt/rt3/bin/rt show ticket/123456/history



> ****
>
> ** **
>
> I searched around the archives and didn’t find anything that would work
> for me.****
>
> ** **
>
> I tried to forward a ticket to my email address hoping that would work,
> but it didn’t include comments. It was also a mess of attached messages,
> not a single listing.****
>
> ** **
>
> I also tried installing the windows “generic / text” printer driver and
> the output rendered terribly (not surprising).****
>
> ** **
>
> Thanks,****
>
> Brent****
>
>
>
> --
> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>



-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130522/362da91d/attachment.htm>


More information about the rt-users mailing list