[rt-users] Upgrade RT, what about plugin module?

Thomas Lau Thomas.Lau at principleone.com
Thu May 23 04:31:17 EDT 2013


Hi, Thanks for replying.


Does it means basically no extra step should do on plugin during minor version upgrade?

From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On Behalf Of Ruslan Zakirov
Sent: Thursday, May 23, 2013 1:27 PM
To: Thomas Lau
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Upgrade RT, what about plugin module?

On Thu, May 23, 2013 at 5:15 AM, Thomas Lau <Thomas.Lau at principleone.com<mailto:Thomas.Lau at principleone.com>> wrote:
Hi,

I am wondering if plugin would have problem if I perform general minor version upgrade on 4.0.x?

They shouldn't. We work hard not to break backwards compatibility in minor versions and avoid database changes as much as possible.


Recently we intensively use more and more plugin which I am not sure if it will drive the upgrade more complicated.

We are using RT-Extension-CommandByMail, RT-Extension-RepeatTicket and RT-Extension-SLA.

All these should work with recent versions of 4.0.x.




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Best regards, Ruslan.
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