[rt-users] Installing RT4 with AssetTracker on Debian Wheezy

[Gary McRae]

Hi, I am having problems getting AssettTracker to work on a new install of
Debian Wheezy. I am not a linux expert so I do not understand the errors.

Apt-get install rt4-. operates without any issues and RT runs. Of course
mysql and apache2 are installed.

Then I "apt-get install rt4-extension-assettracker" and it installs without
any errors.

Then I put "Set(@Plugins, qw(RTx::AssettTracker));" into RT_SiteConfig.pm.

Here is what happens when I restart apache2:

 

root at debianRT:~# service apache2 restart

Syntax error on line 36 of /etc/request-tracker4/apache2-modperl2.conf:

Can't locate RTx/AssettTracker.pm in @INC (@INC contains:
/usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib
/etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2
/usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14
/usr/local/lib/site_perl . /etc/apache2) at
/usr/share/request-tracker4/lib/RT.pm line 681.\n

Action 'configtest' failed.

The Apache error log may have more information.

failed!

root at debianRT:~#

 

I can't find "AssettTracker.pm" anywhere on the server. I have not been able
to find an answer on google or anywhere else.

I can duplicate the problem on a new VM that has nothing but mysql, apache2
and RT installed.

Any Help would be gladly appreciated.

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