[rt-users] Installing RT4 with AssetTracker on Debian Wheezy

[Gary McRae]

I have not explained we'll.
The installation was fully from the apt repository. The files in /tmp are from my attempts to overcome the problem. Nothing has been installed from /tmp.
apt-get install rt4-extension-assettracker installs without any errors being thrown up. Just the correct files do not appear. It is not working correctly but it looks as if it is.
I have tried on a clean debian 7 install with the same result.

Many thanks.

On 24/05/2013, at 11:10 PM, Asif Iqbal <vadud3 at gmail.com> wrote:

> 
> 
> 
> On Fri, May 24, 2013 at 1:50 AM, Gary McRae <gary.m at bitek.com.au> wrote:
>> The file appears here /tmp/rt-extension-assettracker-master/lib/RTx/AssetTracker.pm
>> 
>> I had downloaded and unpacked master.zip but I did not know what to do with it after that.
>> 
>>  
>> 
> Yep, does not look like install went fine.
> 
> try to run ``sudo  apt-get install rt4-extension-assettracker'' OR like and post the output
> 
> 
>> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Gary McRae
>> Sent: Friday, 24 May 2013 3:36 PM
>> 
>> 
>> To: rt-users at lists.bestpractical.com
>> Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy
>>  
>> 
>> Thanks for suggestion,
>> 
>>  
>> 
>> root at debianRT:~# find / -type f -name 'AssetTracker.pm'
>> 
>> /tmp/rt-extension-assettracker-master/lib/RTx/AssetTracker.pm
>> 
>> root at debianRT:~#
>> 
>>  
>> 
>> From: Asif Iqbal [mailto:vadud3 at gmail.com] 
>> Sent: Friday, 24 May 2013 3:34 PM
>> To: gary.m at bitek.com.au
>> Cc: rt-users Users
>> Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy
>> 
>>  
>> 
>>  
>> 
>>  
>> 
>> On Thu, May 23, 2013 at 8:27 PM, Gary McRae <gary.m at bitek.com.au> wrote:
>> 
>> I changed the spelling:
>> Here is the config entry "Set(@Plugins, qw(RTx::AssetTracker));"
>> 
>> No Luck, here is the response:
>> 
>> root at debianRT:~# service apache2 restart
>> Syntax error on line 36 of /etc/request-tracker4/apache2-modperl2.conf:
>> 
>> Can't locate RTx/AssetTracker.pm in @INC (@INC contains: /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl . /etc/apache2) at /usr/share/request-tracker4/lib/RT.pm line 681.\n
>> 
>> Action 'configtest' failed.
>> The Apache error log may have more information.
>>  failed!
>> 
>>  
>> 
>> what do you get with this?
>> 
>>  
>> 
>> find / -type f -name 'AssetTracker.pm'
>> 
>>  
>> 
>>   
>> 
>>  
>> 
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Thomas Sibley
>> Sent: Friday, 24 May 2013 9:05 AM
>> To: rt-users at lists.bestpractical.com
>> Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy
>> 
>> On 05/23/2013 03:45 PM, Gary McRae wrote:
>> > Then I “apt-get install rt4-extension-assettracker” and it installs
>> > without any errors.
>> >
>> > Then I put “Set(@Plugins, qw(RTx::AssettTracker));” into RT_SiteConfig.pm.
>> 
>> You're spelling it wrong ---------------^^^
>> 
>> RTx::AssetTracker
>> 
>> 
>> 
>> --
>> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>> 
>> 
>> 
>> 
>> --
>> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>> 
>> 
>> 
>> 
>>  
>> 
>> -- 
>> Asif Iqbal
>> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
>> A: Because it messes up the order in which people normally read text.
>> Q: Why is top-posting such a bad thing?
>> 
>> 
>> 
>> 
>> --
>> RT Training in Seattle, June 19-20: http://bestpractical.com/training
> 
> 
> 
> -- 
> Asif Iqbal
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?
> 
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