[rt-users] Installing RT4 with AssetTracker on Debian Wheezy

[Bill Cole]

On 24 May 2013, at 18:06, Gary McRae wrote:

> I have not explained we'll.
> The installation was fully from the apt repository. The files in /tmp 
> are from my attempts to overcome the problem. Nothing has been 
> installed from /tmp.
> apt-get install rt4-extension-assettracker installs without any errors 
> being thrown up. Just the correct files do not appear. It is not 
> working correctly but it looks as if it is.
> I have tried on a clean debian 7 install with the same result.

It seems clear that the install did not actually work, since it clearly 
did not put the AssetTracker module anywhere. Also odd is that the perl 
load error does not seem to be looking for the module where the Debian 
package seems to be intending to install it, under 
/usr/share/request-tracker4/plugins/RTx-AssetTracker/. Is there anything 
there?

This seems to be an installation problem. Does 'dpkg -s 
rt4-extension-assettracker' claim that the package is actually 
installed?