[rt-users] Installing RT4 with AssetTracker on Debian Wheezy

[Gary McRae]

Well thanks to everybody who offered help.
I do not know what has changed. I installed it again from apt and it all worked.
I will try it on a new virtual machine tomorrow just to be sure.


On 26/05/2013, at 3:37 AM, "Bill Cole" <rtusers-20090205 at billmail.scconsult.com> wrote:

> On 24 May 2013, at 18:06, Gary McRae wrote:
> 
>> I have not explained we'll.
>> The installation was fully from the apt repository. The files in /tmp are from my attempts to overcome the problem. Nothing has been installed from /tmp.
>> apt-get install rt4-extension-assettracker installs without any errors being thrown up. Just the correct files do not appear. It is not working correctly but it looks as if it is.
>> I have tried on a clean debian 7 install with the same result.
> 
> It seems clear that the install did not actually work, since it clearly did not put the AssetTracker module anywhere. Also odd is that the perl load error does not seem to be looking for the module where the Debian package seems to be intending to install it, under /usr/share/request-tracker4/plugins/RTx-AssetTracker/. Is there anything there?
> 
> This seems to be an installation problem. Does 'dpkg -s rt4-extension-assettracker' claim that the package is actually installed?
> 
> 
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