[rt-users] Q: RT4: adding addresses to the $RedistributeAutoGeneratedMessages list

John N. jnyhuis at uw.edu
Thu May 30 14:59:47 EDT 2013


Hi all,

I am running RT4, and am having an issue where machine generated 
messages sent to RT create loops.
As per the documentation, I added 
Set($RedistributeAutoGeneratedMessages, 0); in RT_SiteConfig.pm, and 
this cleared up most of my problems.  Tickets created by "root@*" no 
longer generate reply emails, which is a good thing.

However, mail from 'postmaster@*' is still causing loops.

Does anyone know where the list used by 
$RedistributeAutoGeneratedMessages is specified, so I can add 'postmaster'?

-- 

Thanks,
John Nyhuis
IT Manager, Stam Lab
2211 Elliott Avenue
6th Floor, 6S139
Seattle, WA 98121
O: (206)-267-1097 ext 220
F: (206)-441-3033




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