[rt-users] Help with mailgate after upgrade

[Kevin Falcone]

On Fri, Nov 01, 2013 at 03:36:00PM -0200, Christian Lyra wrote:
>    [14196] [Fri Nov 1 17:03:04 2013] [warning]: Use of uninitialized value $NewSubject in scalar
>    chomp at /opt/rt4/sbin/../lib/RT/Interface/Email.pm line 1330.
>    (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1330)
>    [14196] [Fri Nov 1 17:03:04 2013] [error]: Couldn't parse or find sender's address
>    (/opt/rt4/sbin/../lib/RT/Interface/Email/Auth/MailFrom.pm:74)

These two errors imply that the email RT receives does not have a
Subject: line (the warning) or any of Reply-To:, From:, Sender: (second
error)

I'd be looking at what in your formail/procmail/get_*.pl scrips is
munging the mail before delivery to RT.

It doesn't appear to be an RT error since piping the mail directly to
rt-mailgate (as your later test shows) works as expected.

-kevin

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