[rt-users] hide comments, groups and tickets in More about the requestor box

[Kevin Falcone]

On Fri, Nov 01, 2013 at 02:33:59PM -0400, Daniel De Marco wrote:
> I'd like to disable showing comments, groups and tickets in the More
> about the requestor box in the ticket display page.

Two of those three are configuration options.
http://bestpractical.com/docs/rt/latest/RT_Config.html#MoreAboutRequestorGroupsLimit
http://bestpractical.com/docs/rt/latest/RT_Config.html#MoreAboutRequestorTicketList
As for the comment, I'd probably just use CSS to hide the div, rather
than using a callback, since there's no performance hit.

-kevin

> Looking at Ticket/Elements/ShowRequestor I see that the three variables
> $ShowComments $ShowTickets $ShowGroups set to 1 in the ARGS section
> would do exactly what I wanted if I was able to set them to 0.
> 
> There are several callbacks in the code, but none of them seem to be
> able to modify those variables. Is there a way to override those
> variables in a maintainable way (i.e. without modifying the souce :-) ?
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