[rt-users] RT 4.2 and ownership of tickets after comments

[Alex Vandiver]

On Tue, 2013-11-05 at 11:40 -0500, Chris Hall wrote:
> I'm noticing a strange problem after my upgrade from 4.0.0 to 4.2.
>  Before my upgrade I'd made a global script that would have the user
> attempt to take ownership of a ticket after commenting on it.  This is
> still working after the upgrade.  However, now it is immediately given
> back to the previous owner for some reason.  History reads like this:
> 
> 
> 
> 
> # The RT System itself - Owner forcibly changed from UserA to UserB
> # UserB - Given to UserA 
> 
> 
> Any ideas what might be causing this and how to stop it?

You will need to provide the scrip before we will be able to hazard any
guesses.
 - Alex