[rt-users] Question about rt-mailgate

[Abdallah TABI]

*Good morning,*

*I have some questions regarding rt-mailgate, hope you will be able to help
me.*
*I tried to configured it as said in the RT 4-2-0 documentation. I have two
queue on my RT-environment "Support" and "R&D".*

*I added on /etc/aliases the following content:*

*rt:       "|/opt/rt4/bin/rt-mailgate --queue Support --action correspond*
*              --url http://10.0.30.214 <http://10.0.30.214>"*

*rt-comment:  "|/opt/rt4/bin/rt-mailgate --queue Support --action comment*
*              --url http://10.0.30.214 <http://10.0.30.214>"*

*What I need now it's an example of email creation, like how should I need
to fill my email to create the new ticket in the queue "Support".*

*Thanks in advance,*
*Regards.*
*Abdallah Tabi*
Support Team - at at efficientip.com





*4 rue de l´Abreuvoir92 400 CourbevoieFranceat at efficientip.com
<at at efficientip.com> Tel : +33 (0)1 75 84 88 98Fax : +33 (0)9 57 88 09
40www.efficientip.com <http://www.efficientip.com>*
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