[rt-users] RT CLI

Jim Tambling Jim.Tambling at datatote.co.uk
Sat Nov 23 11:00:33 EST 2013


Hi,

 

Does anyone know how I can show the first comment in a ticket without
any of the other stuff that RT puts around it? Eg; I run "rt show 14640"
and I get:

 

Date: Sat Nov 23 15:39:18 2013

From: jim.tambling at xxxxxxx.co.uk

X-Queue: INI

Subject: [rt #ticket/14640] 14-11-2013

 

===> Ticket created by jim on Sat Nov 23 15:39:18 2013

Auteuil,1,AUT

Saint Malo,2,S-M

Angers,3,ANG

             91980: untitled (90b)

===> Outgoing email recorded by RT_System on Sat Nov 23 15:39:19 2013

             91981: untitled (402b)

 

 

What I want is:

 

Auteuil,1,AUT

Saint Malo,2,S-M

Angers,3,ANG

 

I know I can manipulate the output afterwards but was hoping rt would
save me the work.

 

Regards, Jim

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