[rt-users] Upgrade to 4.2 fail

Max McGrath mmcgrath at carthage.edu
Fri Oct 4 09:37:16 EDT 2013


Thanks!

Tried moving to FastCgi and I now get:

You're almost there!You haven't yet configured your webserver to run RT.
You appear to have installed RT's web interface correctly, but haven't yet
configured your web server to "run" the RT server which powers the web
interface. The next step is to edit your webserver's configuration file to
instruct it to use RT's *mod_perl* or *FastCGI* handler. If you need
commercial support, please contact us at sales at bestpractical.com.

I'm definitely not a web server expert...so...any advice?

Max

--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu


On Wed, Oct 2, 2013 at 10:53 PM, Alex Vandiver <alexmv at bestpractical.com>wrote:

> On Wed, 2013-10-02 at 21:53 -0500, Max McGrath wrote:
> > Nope...definitely did that step: [snp]
>
> Ah.  Then the perl that your mod_perl is linked against is not the perl
> that you configured RT with -- did you recompile a newer perl to meet
> the >= 5.10.1 dep, but not recompile mod_perl?  Deploying with mod_fcgi
> or mod_fastcgi is probably easier than upgrading mod_perl.
>  - Alex
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20131004/d82ef2d6/attachment.htm>


More information about the rt-users mailing list