[rt-users] Unable to create ticket in RT 4.2

Max McGrath mmcgrath at carthage.edu
Mon Oct 14 11:15:07 EDT 2013


Hi all -

Upgraded from 4.0.16 to 4.2 on a test VM.  I am unable to create a ticket
via the web interface...this is what I'm seeing in rt.log.

[6608] [Mon Oct 14 15:11:46 2013] [error]: Can't locate object method
"DefaultOnCreate" via package "default" (perhaps you forgot to load
"default"?) at /opt/rt4/local/html/Ticket/Create.html line 71.

Stack:
  [/opt/rt4/local/html/Ticket/Create.html:71]
  [/opt/rt4/share/html/Widgets/TitleBox:56]
  [/opt/rt4/local/html/Ticket/Create.html:107]
  [/opt/rt4/share/html/Ticket/autohandler:66]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:680]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:368]
  [/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:211)

--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu
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