[rt-users] Error in article history

[Kevin Falcone]

On Tue, Oct 15, 2013 at 10:56:11AM +0000, Guadagnino Cristiano wrote:
> we've been using RT 4.0.17 since a couple months without problems.
> However, I realized just today that asking for an article's history
> generates an error page.
> 
> The log reports:
> 
> [Tue Oct 15 10:50:40 2013] [error]: Can't locate object method "new" via
> package "RT::FM::Article" (perhaps you forgot to load
> "RT::FM::Article"?) at /opt/rt4/sbin/../lib/RT/ObjectCustomFieldValue.pm
> line 306.

When you upgraded from 3.8 to 4.0, did you run the various upgrading
steps for the RT::FM => Articles conversion.

You likely still have a Transaction record or ObjectCustomFieldValue
record with the wrong ObjectType that those scripts should have fixed
for you.

-kevin
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