[rt-users] Inserting a user with mysql INSERT

Kevin Falcone falcone at bestpractical.com
Mon Sep 9 22:01:51 EDT 2013


On Mon, Sep 09, 2013 at 08:26:15PM +0000, Beachey, Kendric wrote:
> The crickets and I poked around in other tables, trying to figure out which magic rows to insert to make RT fully recognize my inserted user, but I never got it to work.

I suspect you forgot to temporarily disable this
https://metacpan.org/source/TSIBLEY/RT-Authen-ExternalAuth-0.17/etc/RT_SiteConfig.pm#L65

> But there is a happy ending anyway: I took another working account,
> from some guy who quit probably 10 years ago, and re-purposed it into
> the account I needed. This worked just fine...and is probably what I
> should have done in the first place!

You'll have some weird results doing this, since any old tickets
associated with that guy will now be associated with this user.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130909/484dcae7/attachment.pgp>


More information about the rt-users mailing list