[rt-users] Inserting a user with mysql INSERT

Kevin Falcone falcone at bestpractical.com
Mon Sep 9 22:01:51 EDT 2013

On Mon, Sep 09, 2013 at 08:26:15PM +0000, Beachey, Kendric wrote:
> The crickets and I poked around in other tables, trying to figure out which magic rows to insert to make RT fully recognize my inserted user, but I never got it to work.

I suspect you forgot to temporarily disable this

> But there is a happy ending anyway: I took another working account,
> from some guy who quit probably 10 years ago, and re-purposed it into
> the account I needed. This worked just fine...and is probably what I
> should have done in the first place!

You'll have some weird results doing this, since any old tickets
associated with that guy will now be associated with this user.

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