[rt-users] problem with PriorityAsString extension

[Rob Chanter]

Ah, just that question has pointed me in the right direction.

For the benefit of the list archives, the problem was with the contents
of Set(@PriorityAsStringOrder, ...) in the config.

The example config had one-word labels, something like
Set(@PriorityAsStringOrder, qw(low medium high)). My labels are multiple
words, so I knew that qw() was the wrong list construction. I changed that
to something like

Set(@PriorityAsStringOrder, ['3 days to go', '2 days to go', '1 day to go',
'last day', 'overdue']);

Obviously my perl is too rusty for my own good. Changing the square
brackets to parentheses changed the second argument from an array to a
list, as it should have been. This is correct:

Set(@PriorityAsStringOrder, ('3 days to go', '2 days to go', '1 day to go',
'last day', 'overdue'));

It all works as I expect now. Perhaps the documentation could include more
examples?

cheers
rob

On Tue, Sep 10, 2013 at 3:56 PM, Ruslan Zakirov <ruz at bestpractical.com>wrote:

> Hi,
>
> Show your config options for the extension and version.
>
>
> On Tue, Sep 10, 2013 at 9:42 AM, Rob Chanter <rchanter at gmail.com> wrote:
>
>> Hi list,
>>
>> I've installed the RT::Extension::PriorityAsString extension into RT4.04
>> on Ubuntu 12.04 LTS. It does, as advertised, display priorities as strings,
>> but also seems to make an unwanted change to the Edit Queue page.
>>
>> Before installing the extension, I get a normal input field into which I
>> can type a number for starting and final priority:
>>
>> <tr><td align="right">Priority starts at:</td><td><input name="InitialPriority" value="17" size="5" /></td><td align="right">Over time, priority moves toward:</td><td><input name="FinalPriority" value="22" size="5" /><br /><span><em>requires running rt-crontool</em></span></td></tr>
>>
>> After installing/configuring the extension, this is replaced by an option list containing one entry, which looks like an arrayref.:
>>
>> <tr><td align="right">Priority starts at:</td><td><select class="select-priority" name="InitialPriority"><option class="array(0x27250880)" value="" >ARRAY(0x27250880)</option></select></td><td align="right">Over time, priority moves toward:</td><td><select class="select-priority" name="FinalPriority"><option class="array(0x27250880)" value="" >ARRAY(0x27250880)</option></select><br /><span><em>requires running rt-crontool</em></span></td></tr>
>>
>> I would guess the extension has a misplaced '@' where there should be a '$'. Perl version is 5.14.2.
>>
>> This prevents me setting the priorities in new or existing queues. Any ideas on how to resolve it?
>>
>> TIA,
>>
>> rob
>>
>>
>
>
> --
> Best regards, Ruslan.
>
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