[rt-users] problem with PriorityAsString extension

Ruslan Zakirov ruz at bestpractical.com
Tue Sep 10 01:56:40 EDT 2013


Hi,

Show your config options for the extension and version.


On Tue, Sep 10, 2013 at 9:42 AM, Rob Chanter <rchanter at gmail.com> wrote:

> Hi list,
>
> I've installed the RT::Extension::PriorityAsString extension into RT4.04
> on Ubuntu 12.04 LTS. It does, as advertised, display priorities as strings,
> but also seems to make an unwanted change to the Edit Queue page.
>
> Before installing the extension, I get a normal input field into which I
> can type a number for starting and final priority:
>
> <tr><td align="right">Priority starts at:</td><td><input name="InitialPriority" value="17" size="5" /></td><td align="right">Over time, priority moves toward:</td><td><input name="FinalPriority" value="22" size="5" /><br /><span><em>requires running rt-crontool</em></span></td></tr>
>
> After installing/configuring the extension, this is replaced by an option list containing one entry, which looks like an arrayref.:
>
> <tr><td align="right">Priority starts at:</td><td><select class="select-priority" name="InitialPriority"><option class="array(0x27250880)" value="" >ARRAY(0x27250880)</option></select></td><td align="right">Over time, priority moves toward:</td><td><select class="select-priority" name="FinalPriority"><option class="array(0x27250880)" value="" >ARRAY(0x27250880)</option></select><br /><span><em>requires running rt-crontool</em></span></td></tr>
>
> I would guess the extension has a misplaced '@' where there should be a '$'. Perl version is 5.14.2.
>
> This prevents me setting the priorities in new or existing queues. Any ideas on how to resolve it?
>
> TIA,
>
> rob
>
>


-- 
Best regards, Ruslan.
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