[rt-users] no new tickets for Mail Delivery failures.

Rafal Matera RMatera at esselte.com
Tue Sep 17 07:01:26 EDT 2013


Hi,

Please make sure that your configuration contains $OwnerEmail, which is
different from your incoming mail gateway address.
$OwnerEmail should be the address of person, who administers RT

Begards,
Rafal




From:	Arun ragini <arunragini at gmail.com>
To:	RT users <rt-users at lists.bestpractical.com>
Date:	2013-09-17 11:36
Subject:	[rt-users] no new tickets for Mail Delivery failures.
Sent by:	rt-users-bounces at lists.bestpractical.com



Hi All,

Is there any way to stop creating new tickets for mail delivery failures
when RT creates tickets.

Currently if I create a ticket with email account which doesn't exit. The
returned mail  creates new ticket.

Thanks
Arun





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