[rt-users] no new tickets for Mail Delivery failures.
Rafal Matera
RMatera at esselte.com
Tue Sep 17 07:01:26 EDT 2013
Hi,
Please make sure that your configuration contains $OwnerEmail, which is
different from your incoming mail gateway address.
$OwnerEmail should be the address of person, who administers RT
Begards,
Rafal
From: Arun ragini <arunragini at gmail.com>
To: RT users <rt-users at lists.bestpractical.com>
Date: 2013-09-17 11:36
Subject: [rt-users] no new tickets for Mail Delivery failures.
Sent by: rt-users-bounces at lists.bestpractical.com
Hi All,
Is there any way to stop creating new tickets for mail delivery failures
when RT creates tickets.
Currently if I create a ticket with email account which doesn't exit. The
returned mail creates new ticket.
Thanks
Arun
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