[rt-users] no new tickets for Mail Delivery failures.
robm at eecs.berkeley.edu
Wed Sep 18 12:06:45 EDT 2013
We have a similar set up where new users are automatically created for
What I did was to find the MAILER-DAEMON user in our database and
uncheck the box that says, "Let this user access RT". Now when mail
comes in from that user, it is rejected with a "no permission" error.
This solution has also worked for keeping another group's ticketing
system from opening tickets in our system with its autoreplies. :-)
Hope this helps,
Dept. of Electrical Engineering & Computer Sciences
On 9/17/2013 2:35 AM, Arun ragini <arunragini at gmail.com> wrote:
> Hi All,
> Is there any way to stop creating new tickets for mail delivery failures
> when RT creates tickets.
> Currently if I create a ticket with email account which doesn't exit.
> The returned mail creates new ticket.
> www.opensourcer.net <http://www.opensourcer.net>
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