[rt-users] Ticket comment is not sent to Cc if checkbox ticked

Kriegers Horst Horst.Kriegers at loro.ch
Thu Apr 24 01:54:13 EDT 2014


Hello All,

A Ticket comment is not sent to the Cc user when the checkbox is ticked, only if the user his email is declared in the “One-time Cc” field.

Our RT version is 4.2.0


Many thanks for your help
Horst


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